(L-R) GovTech Edu COO Kevin Emeraldi and CPO Prayudi Utomo
GovTech Edu is a private organisation dedicated to making a positive impact in Indonesia by creating user-centred, high-quality technology solutions. It collaborates with the government to develop and implement innovative solutions to enhance various industries, starting with the education sector.
According to GovTech Edu, it goes beyond simply developing features and provides insights and recommendations for appropriate technology interventions based on a thorough understanding of the problem space. The objective is to comprehensively enhance Indonesia’s education system, which influences millions of students, teachers, schools, and universities.
In an interview with e27, GovTech Edu COO Kevin Emeraldi and CPO Prayudi Utomo discuss the organisation’s operational model, long-term goals, and the impact it has had in the education sector.
Excerpts:
Examples of GovTech Edu’s Partnerships and Solutions in the Education Sector
Emeraldi:
- Mindset Changing: GovTech Edu aims to shift the government’s approach from just developing technology platforms to fostering a user-centric mindset. They focus on understanding user needs and working collaboratively with the Ministry to deliver effective solutions.
- Iterative Process: The organisation follows a Discover, Deliver, Distribute model to ensure successful implementation, starting with gathering insights through research, developing solutions closely with the Ministry, and continuously improving post-launch.
- Discover: GovTech Edu conducts thorough user research to inform product design, incorporating feedback from the field to create relevant solutions, such as the Rapor Pendidikan platform developed in collaboration with school principals and teachers.
- Deliver: By working closely with the Ministry, they develop and build products based on user needs, ensuring quality and scalability throughout the process.
- Distribute: After the product launch, GovTech Edu continues to monitor and enhance the platform, engaging with users and local governments to maximize adoption and impact.
Enhancing Educational Solutions through Technology Interventions
Emeraldi:
GovTech Edu focuses on bridging the gap between top-down regulations and user needs by bringing user insights into the development process. For example, their Platform Merdeka Mengajar evolved to meet teachers’ collaborative learning needs, resulting in significant adoption and impact.
Another instance is the development of the Rapor Pendidikan platform, which transformed data reporting into actionable recommendations for school improvement, based on insights gained from user research.
Future Plans for Improving Education with Technology
Emeraldi:
GovTech Edu aims to provide enhanced training and teaching materials access for teachers, including career development integration within their platforms. By focusing on user adoption and impact, they seek to empower educators nationwide and drive positive change in the education system.
Methodologies for Field Research and Co-Design
Utomo:
GovTech Edu employs conversations and continuous engagement with users and stakeholders to understand challenges and design effective solutions. They emphasize user-centric design principles and co-design processes to ensure products meet the diverse needs of the Indonesian education ecosystem.
Adoption Strategy and Ensuring Successful Implementation
Utomo:
GovTech Edu implements a holistic ecosystem approach, including community activation, responsive support operations, and policy alignment to drive successful adoption of their technology solutions. They focus on user feedback and transformative outcomes to measure impact and success.
Ensuring Impact on Student Learning and Career Growth
Utomo:
By prioritizing inclusive access, promoting lifelong learning, and aligning policy and technology, GovTech Edu aims to improve student learning outcomes, teaching capabilities, and career growth opportunities within the Indonesian education system. They focus on creating sustainable solutions that benefit teachers and students alike.
Challenges and Solutions in the Development Process
Utomo:
GovTech Edu addresses challenges such as legacy systems, diverse ecosystems, and decentralised regulations by actively engaging with stakeholders, fostering collaboration, and prioritizing inclusive and reliable technology solutions. Through iterative processes and close partnerships, they overcome obstacles to ensure the success of their products.
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